The Black Tux Reviews

Return Policy Overview

Rental Orders:

• Return Window: Items must be returned within 3 days after the event date.
• Destination Weddings: Return as soon as possible upon returning to the U.S.
• Extensions: If more time is needed, an extended rental form can be filled out.

Purchased Items:

• Refund Eligibility: Items can be returned for a full refund within 60 days of delivery.
• Return Process: Print a shipping label from the website or contact customer service for assistance.

Additional Notes:

• Items should be packed in the original box with all components included.
• If items cannot fit in the original box, any box can be used for returns, and a reimbursement for a new box is available.

For more specific inquiries or issues, contacting customer support is recommended.

Here are some alternatives to theblacktux.com:

1. Men's Wearhouse
2. Indochino
3. Suitsupply
4. Brooks Brothers
5. Hugo Boss
6. J.Crew
7. Bonobos
8. Tommy Hilfiger
9. Zara
10. H&M

These brands offer a variety of men's formal wear and have been recognized for their stylish and affordable rental tuxedos and suits. They are perfect for any occasion, from classic looks to modern styles. Each of these sites has something to offer in terms of selection, price, convenience, and customer service. Please note that the availability of products and services may vary by location. Always check the official websites for the most accurate and up-to-date information. Happy shopping!

To open an account on theblacktux.com, follow these steps:

1. Visit the official website of The Black Tux.
2. Click on the 'Log In' button usually located at the top right corner of the homepage.
3. In the new page, click on the 'Create Account' button.
4. Fill in the required details such as email address, password, and other necessary information.
5. Click on the 'Create Account' button to complete the process.

Once the account is created, it can be used to manage orders, request replacements, and schedule showroom appointments. Remember, the availability of services may vary by location. Always check the official website for the most accurate and up-to-date information. Happy shopping!

Theblacktux.com accepts credit card payments. Upon placing an order for products, the credit card is charged for the Rental Fee immediately upon clicking “Complete My Order” on the website. The website ensures that all transactions process securely using industry-standard encryption 256-bit SSL and credit card information is handled in a fully PCI-Compliant environment. Your data is always protected and will never be sold to a third party. Additionally, both an account credit and promo code can be used at checkout. To use your account balance, enable the “apply my account balance”.

Theblacktux.com is a popular online platform that offers a wide range of products and services. The primary offerings include tuxedos, suits, shirts, neckwear, shoes, and accessories. These items can be found under the 'Our Collection' drop-down menu at the top of their home page. For those interested in getting a complete outfit, including a suit/tux with shoes, shirts, neckwear, and accessories, there are complete outfits available.

The company also provides an At Home try-on service to ensure the fit of the selected items. Despite the wide range of products, some customers have noted that the selection of styles and colors can be limited. For instance, the tuxedo pants are adjustable, eliminating the need for a belt. However, the quality of some items, such as the shoes and the adjustable waist of the pants, has been criticized.

Despite these criticisms, many customers have praised the company for its convenience and customer service. The company has been commended for its ability to deliver orders quickly and on time, even for last-minute orders. The customer service team has been praised for their genuine kindness and their commitment to ensuring customer satisfaction.

However, it's important to note that the quality and selection of products can vary, and it's recommended to review the products carefully before making a purchase. For instance, some customers have noted that the shoes are not comfortable and recommend purchasing shoes from elsewhere. Additionally, the company does not currently offer vests for purchase.

In conclusion, Theblacktux.com offers a convenient and efficient service for those in need of formal wear, but customers should carefully review the products before making a purchase to ensure they meet their specific needs and expectations.

Theblacktux.com offers tuxedo rentals with prices that are influenced by the quality of fabric and tuxedo accessories. Most renters spend between $150-$200 for an entire outfit. The cost of a tuxedo rental can vary depending on whether it's a basic or premium tuxedo. The quality of the fabric plays a significant role in the comfort and fit of the tuxedo. Natural fabrics like merino wool are generally more comfortable and fit better than synthetics like polyester.

In addition to the rental cost, there are also shipping fees. Standard shipping is free for orders over $149 within the 48 contiguous states. If the order is less than $149, a shipping fee will be added based on the amount. Orders with a subtotal of $96 to $149 will have a $10 shipping fee. Orders with a subtotal of $95 and less will have a $20 shipping fee.

There are also rush fees for orders placed close to the event date. A $20 shipping fee is charged for orders placed 9-13 days before the event, and these orders will be sent express to arrive in 2-3 days. A $40 shipping fee is charged for orders placed 5-8 days before the event, and these orders will be shipped overnight. The same $40 shipping fee applies for orders placed less than 5 days before the event, and these orders will also be shipped overnight.

It's important to note that the quality of the tuxedos and the service provided by Theblacktux.com has received mixed reviews. Some customers have praised the convenience and customer service, while others have raised concerns about the quality of the products and the limited selection of styles and colors.

Please note that these prices and costs are subject to change and it's always a good idea to check the latest information on the official website.

The return policy for The Black Tux states that if a customer is not completely satisfied with any item they purchase, they may return or exchange such item within sixty (60) days from the delivery date of their purchase. Any item returned must be unaltered and unworn and must include the packing slip and the original clothing tags still intact. Refunds are issued to the original form of payment. If a customer is exchanging an item, they must return the original item within seven (7) days of receiving the replacement item. The Black Tux authorizes customers to have a tailor make adjustments to the garments, provided that they do not wish to return or exchange the items. They will refund the customer's account for up to $15 of alterations per garment, as specified in the receipt from the tailor. All alteration receipts must be provided within 30 days of the event date.

As for the shipping policy, standard shipping is free on all purchase orders over $200 placed at least 14 days before an event, and replacement requests are also free via standard shipping. Purchase orders ship within 2-3 days of checkout. Any order or replacement request requiring express shipping may be subject to shipping charges up to $40. Standard shipping is free for orders over $149 within the 48 contiguous states. If an order is less than $149, a shipping fee will be added to the order based on the amount. Orders with a subtotal of $96 to $149 will have a $10 shipping fee. Orders with a subtotal of $95 and less will have a $20 shipping fee. If an order is placed less than 13 days before the event date, a rush shipping fee will be added to the order. Replacement items are always free if they are requested within 48 hours of receiving the order. If a customer reaches out after 48 hours or requests expedited shipping, an additional rush fee cost could apply.

Theblacktux.com has been in business since 2013. It was established by Andrew Blackmon and Patrick Coyne, who saw an opportunity to offer men an alternative to traditional tuxedo and suit rental outlets. The company is headquartered in Santa Monica, California. It specializes in the online tuxedo and suit rental industry, offering a variety of men's formalwear accessories through its e-commerce marketplace. The company's mission is to provide a better rental experience and a superior product compared to traditional rental outlets. The quality of their tuxedos and suits is equivalent to a $1200+ garment in a retail store, using 100% merino wool for suiting, 100% cotton for shirting, and real leather for shoes. The company continues to innovate and improve the tuxedo rental process.